Verify Your Golds Bad Account
Account verification protects your balance and speeds up withdrawals. We'll ask for a government ID and proof of your wallet or bank account—most players upload a photo of their national ID card and a recent bank statement or wallet screenshot. The whole process happens inside your account settings, and our team reviews documents within a few hours during business days. Once verified,
your account stays verified and future withdrawals clear faster. We store your documents securely and never share them outside our compliance process. If you're missing a document or the upload fails, check the help panel for accepted formats and file-size limits.
- Navigate to account settings — Log in, open your profile menu and tap the verification section. You'll see which documents we need and the current status of your account.
- Upload your government ID — Take a clear photo of your national ID card or passport and upload it through the file picker. Make sure all four corners are visible and text is readable.
- Submit proof of payment method — If we need to confirm your wallet or bank, upload a recent statement or screenshot that shows your name and account number matching the withdrawal details.
- Wait for our review — Our compliance team checks documents within a few hours on business days. You'll get an in-account notification or email once verification is complete.